Refund Policy

At ZynKode, we strive to deliver high-quality services in digital marketing, web development, app development, and UI/UX design. If you are not satisfied with your purchase or service, please review our refund policy below.

1. Eligibility for Refunds

• Refund requests must be submitted within 7 days of service delivery.
• Refunds are considered only for services that were not delivered or were significantly different from the agreed scope.
• Customized or tailor-made projects are generally non-refundable unless agreed otherwise in the contract.

2. Process to Request a Refund

• Contact our support team at techzshiv@gmail.com with your request.
• Provide your project details, invoice number, and reason for requesting a refund.
• Our team will review the request and respond within 3-5 business days.

3. Refund Limitations

• Refunds are not provided for completed work that meets the agreed specifications.
• Services partially delivered may qualify for a partial refund at the discretion of ZynKode.
• Refunds do not cover third-party fees, hosting costs, or domain registrations paid on behalf of the client.

4. Payment Method for Refunds

• Approved refunds will be issued using the original payment method.
• Refund processing may take up to 7-10 business days depending on the payment provider.

5. Dispute Resolution

If a refund request is denied or disputed, we encourage you to contact our support team for clarification. We aim to resolve any disputes amicably and fairly. For unresolved matters, the laws of India govern all disputes.

By using ZynKode’s services, you agree to the terms of this Refund Policy. For any questions or concerns regarding refunds, please reach out to techzshiv@gmail.com.