Refund Policy

At ZynKode, we strive to deliver high-quality digital solutions. If you are not completely satisfied, please review our transparent refund guidelines below.

1. Eligibility for Refunds

Refund requests must be formally submitted within 7 days of initial service delivery.
Refunds are considered only for services that were not delivered or drastically deviated from the defined scope.
Customized projects are typically non-refundable once approved unless noted in your Service Agreement.

Non-Refundable Items

Refunds do not cover third-party fees, non-refundable gateway charges, hosting instances, or domain registrations paid on behalf of the client. Services partially delivered may qualify for a partial, prorated refund at our sole discretion.

2. Process to Request

Contact our support team directly at zynkode@gmail.com.
Include your project details, invoice number, and clear reasons for requesting a refund.
Our financial and project teams will review the query and revert within 3-5 business days.
Approved refunds will be processed instantly and credited to the original measurement method within 7-10 business days.

"We aim to resolve any disputes amicably, fairly, and professionally."